Banish the loneliness for Lone Workers

  • Posted on: 11 September 2014
  • By: admin

Lone WorkersAlthough it's not against the law for employees to work alone, it is required that employers carefully consider the health and safety risks faced by lone workers.  Employers are responsible for the health, safety and welfare at work of all of their workers and any contractors or self-employed people who work for them.  Although workers have a responsibility to take reasonable care of themselves and other people affected by their work activities, the employer still has a duty of care under the Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999.

The current economic climate makes it imperative for businesses of all kinds to improve efficiency and reduce operational costs in order to stay competitive.  Current health and safety legislation means that employers need to know where their workers are in order to ensure their safety.   More than 6 million people in the UK work in isolation or without direct supervision, very often in circumstances of locations that put them at potential risk.  Lone working can be lonely and intimidating and the protection of lone workers should involve a twofold approach - it should provide safeguards and offer reassurance.

One way an employer can provide an extra level of safety for lone workers is by using a real-time tracking solution that offers up to date information on an employee's whereabouts at any given moment.  A tracker can also be set to alert you if a lone worker fails to reach or leave an appointment on time.  Not only will this give you the peace of mind that comes from knowing your employees are safe, there are other, added benefits for your business too.


  • Increased employee safety and compliance with Duty of Care obligations
  • Lower fuel bills and a decreased carbon footprint for your business
  • Reduction in overtime claims
  • Increased productivity
  • Improved customer service which leads to enhanced customer relations
  • Reduction in administrative costs

Here at Interactive Communications our tracking solution is the iSpot is also available as Active Eye, an iPhone app for added convenience.  It can track your vehicles and personnel, keeping you fully informed of all the most up to date data wherever you are, giving you a comprehensive overview of your vehicles and assets at all times. 

You will also be able to improve your customer service levels by making sure you can deploy the nearest employee to the job for a speedier, more convenient service to your clients.  This will have a great effect on your customer relations, with the potential to turn every customer into a brand advocate when they realise just how efficient your services are. 

The detailed and accurate tracking capabilities of our iSpot system is intuitive and user-friendly and will allow you to create geofences and points of interest at the click of a button to tailor the system to your company's individual requirements.   With no upfront hardware costs, this is a cost effective way of benefitting from all the advantages this type of detailed and accurate tracking has to offer.

Find out more about our Lone Working.